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MicroClear®
 FAQs

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Frequently Asked Questions

Is the MicroClear® platform secure?

Yes, MicroClear® uses advanced security measures, including blockchain technology, to ensure the secure exchange of sensitive data and digitally signed documents between stakeholders, such as foreign exporters and local Customs authorities.

Yes, MicroClear® allows for the customization of reports based on specific business or regulatory requirements. Over 150 pre-defined reports are available, and additional reports can be created to meet your specific needs.

MicroClear® is designed for Customs Administrations, Economic Zone Authorities and businesses involved in international trade, including importers, exporters, Customs brokers, freight forwarders, and government agencies.

Yes, MicroClear® is built to integrate seamlessly with your existing systems and workflows. It supports industry-standard formats and APIs, ensuring smooth data exchange and compatibility with other software solutions.

Yes, our services are platform-agnostic and can support various technological environments.

Absolutely! Our team offers live demonstrations of the versatile MicroClear® system functionality tailored to your specific needs. Contact us, and one of our consultants will coordinate the demo at your convenience.
Yes, our team of experienced Subject Matter Experts (SMEs) works closely with your technical team to assess and define the data requirements for configuring the MicroClear® system. Using standardized templates, we ensure that data conversion adheres to international WCO and WTO standards, guaranteeing a seamless and compliant transition.

Yes, all engagements include post-implementation support. 

he system can be deployed on-premises or in the cloud. Minimum requirements include:

  • Server infrastructure (cloud or on-premise)
  • Database management system
  • Secure network connectivity
  • SSL certificates for secure communication

We implement multiple layers of security including:

  • End-to-end encryption
  • Role-based access control
  • Multi-factor authentication
  • Regular security audits
  • Compliance with international security standards.

Yes, our platform offers extensive integration capabilities through:

  • REST APIs
  • Web services
  • EDI interfaces
  • Custom connectors for legacy system.

Updates are managed through:

  • Regular scheduled maintenance windows
  • Advance notification of updates
  • Minimal system downtime
  • Testing in staging environment
  • Rollback capabilities if needed.
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Latest Updates

The latest news, updates, thoughts from the talented MicroClear® team.

Automation and Single Window Solution for Kuwait Government

Automation and Single Window Solution for Kuwait Government

The Kuwait Government embarked on an ambitious project to modernize and manage the Kuwait Customs operations more efficiently. Some of their operational challenges included the lack of a formal framework, multiple submissions of documents, and inefficient exchange of information. MicroClear® platform addressed these issues effectively over time. Solution The solution involved automating a completely manual […]

Revolutionizing Trade with MicroClear®: Advanced Customs Digitalization and Single Window Solutions

Customs Modernization: Enhancing Trade Efficiency in the Suez Canal Economic Zone with MicroClear®